| Introduction to Management |
Suitable for: Potential/new managers who want to develop their managerial skills with a progressive learning environment.
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| Fast-Track Management |
Suitable for: New appointed and/or existing managers who may have received no or little formal management training to help them perform effectively with the role.
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| So ... You Want To Be A Manager |
Suitable for: Aspiring Managers, Team Leaders and Supervisors.
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| The First 90 Days .. Hit The Ground Running |
Suitable for: Middle - Senior Managers.
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| Leadership and Coaching |
Suitable for: Team Leaders and Supervisors.
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| Time To Lead |
Suitable for: All Managers, Team Leaders and Supervisors.
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| The New Manager |
Suitable for: Newly appointed or aspiring managers, Team Leaders and Supervisors.
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| Call Centre Leadership |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Setting Your Team Up For Success |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Setting Your People Up For Success |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Managing For Performance |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Appraisal Skills |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Managing For Results |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Managing Difficult People |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Managing Change |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Mentoring Skills |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Recruitment and Selection |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Selection Interviewing |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Set Up To Fail? ..... How Managers Can Cause People To Underperform |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Stars, Steadies & Slackers |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Handling Disciplinary Issues |
Suitable for: All Managers, Team Leaders and Supervisors who may need to undertake a disciplinary investigation as part of their managerial duties.
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| Harassment & Bullying At Work |
Suitable for: All Managers, Team Leaders and Supervisors.
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| Equality & Diversity |
Suitable For: All Managers and members of staff who interface or have contact with external customers, other agencies or undertaken any partnership working.
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| Dignity @ Work |
Suitable for: All Managers who may be asked to undertake a harassment investigation as part of the organisation Dignity @ Work policy.
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