Getting the best from your people so that they perform consistently and deliver to expectations is one of the most difficult, yet rewarding aspects of managing others.

This highly-interactive course will help you to hone your skills and attitudes and develop a range of proactive techniques for Setting Your People Up For Success!

Built around four inter-active 90 minute bite-sized training sessions, this fast-moving day will cover the areas of:

Motivating Others...Learn how to create the conditions for your people to succeed...

The last 10 days – motivation and you
Your motivation formula?
Key motivators at work
6 principles for motivating others
Applying the principles to your team

Coaching...Learn how to sharpen and structure your on-job coaching skills...

Coaching: what, why, how, when and who?
Spotting coaching opportunities
The coaching process
Key coaching skills
Skills practice

Feedback...Learn how to deliver effective performance feedback...

The 4 types of feedback
Activity: the feedback loop
Hallmarks of good and poor feedback
Model for constructive feedback
Skills practice

Monkey Management...Learn how to spot the ‘monkeys’ and expand your discretionary time...

Your management style and monkeys
What is a ‘monkey’?
Where your management time goes
The 4 rules of monkey management
Monkey spotting – becoming savvy

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